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to help you plan your stay

How to book with us...

  • Direct - being a small family run business, you can call us on 01603 720000 or email us at where you can talk to us, the owners, to help plan your stay.  We are happy to advise on local places to visit and experiences if you wish.

    • The availability calendars on each of the lodge pages are updated daily.

Booking Information

  • To secure a booking a deposit is required within 3 days of booking, remaining balance is payable 4 weeks before arrival date.

    • Deposits will range from £75 - £500 depending on dates, duration and how many lodges booked.

  • Payments can be made by cheque or bank transfer.

  • Electricity & heating will not be charged if used thoughtfully - linen provided FOC (bed, bath, kitchen).

  • Holding Deposit of £50 charged per lodge may be requested - returned in full if no damage/loss of keys & all left clean/tidy.

  • The outdoor swimming pool is seasonal  - open from the late May Bank holiday to the end of September .

    • The outdoor pool is heated.

    • The pool is shared between our 3 lodges (max 2 families of 4 and a couple).  During the pool open season the pool is open for use from 9:30am to 9.00pm.  We do not fix times for each lodge to use the pool, we offer flexibility to all guests to use as when, within the opening times.  Hours of use may be extended, but only with prior agreement from the owners.

    • If the weather is good this period may be extended.

  • Access statement available on request via email or letter.


Cleaning / Supplier Information

  • We use a renewable electric supplier to power our site.

  • We do not use airfreshners so not to irritate those with allergies.

  • Check-in is after 4.00pm on the day of arrival. Parking is at the rear of the site next to your accommodation, we will come and personally greet you, get you settled into your lodge and show you how to safely use the hot tubs/swimming pool.

  • Check-out is before 10.00am on the day of departure.

We may be able to offer and early arrival or late check-out, please check on booking - subject to availability & additional charges

Bed Linen & Towels

  •  Except for travel cot, bed linen is provided. This will be sheets, duvets and pillows.

  • Towels will be provide for everyday use, but we ask that you bring additional towels for use with the pool/hot tub. 


On arrival you will have the following supplied:

  • Washing up liquid, cloth, tea towel and sponge are provided in all lodges.  Dishwashers available in the family lodges and dishwasher tablets are supplied.

  • Complementary tea, coffee, sugar, cooking oil, salt & pepper supplied.

  • Complmentary toilet roll is provided on arrival, if addition is required guests are to supply their own.


Electric & Heating

  • There is no extra charge for electricity, but we do ask you respect the environment and use heating and hot water sensibly.

  • If you have an electric vehicle we advise that you use Gridserve which is just over 3 miles from our site- they offer quick charge facilities with refreshments services available.   



  • During your stay you will have access to Wi-Fi facilities free of charge. 



  • We have a stone charcoal BBQ in the garden area which guests are welcome to use.  We supply the BBQ implements but you will need to supply your own coals and we request you clean the grill when finished so others can enjoy.

  • Our pool is open  from May until the end of September.

  • All children and non-swimmers must be supervised in the pool area at all times.

  • Non swimmers should always wear appropriate swim aids (you supply).

  • No lone swimming at any time.

  • Diving is not permitted.

  • The pool is a depth of 1.3m with no shallow end.

  • Our pool does not have a lifeguard & adults of every accommodation unit are responsible for the safety of everyone in their party.

  • Remember pools can be dangerous if care is not taken and rules not followed.

  • When the pool is not open (October to May) the pool is covered at ground level and fenced off to prevent access.

  • Gates to the pool area can be padlocked upon request.

  • Our Hot Tubs are available all year round.

  • Our hot tubs are managed using chlorine and checked on a daily basis.

  • All reasonable care must be taken, and all rules/conditions of hire must be obeyed (please see  hot tub usage policy). 

  • Please note that in order to maintain the best levels of hygiene, your hot tub may have been refilled on the day of your arrival. If this is the case, it may not be fully warm until the late evening of your arrival.  (We will always try our best to ensure your hot tub is available as soon as possible).

  • Sorry we do not accept pets as we try and keep our lodges allergy free.

Please see our Facebook Page and Airbnb listings for up to date reviews.  Below you will find a sample of our guest reviews.


Wow what can I say, superb hosts, lovely lodge the hot tub was perfect.  15 mins from city centre. About 30 mins to see the seals.  The lodge itself was spotlessly clean.  Lovely decor.  Overall it is a must to go and stay and very good value for your money.  


“Had an amazing stay at the lodges. Hosts where extremely friendly and are quick to respond with any questions. The lodge we stayed in was absolutely perfect (the pictures don’t do it justice). The hot tub was magnificent and had no issues with it what so ever. I will definitely be back and will recommend it to all of my family and friends. Thank you having us and for making it such a pleasurable experience.”


Lovely place, everything you need, comfortable and safe. Close enough to Norwich to go explore without feeling like you’re so close to the city


This was my second stay over 2 weeks while working in the area. If ever I’m back in the area working I won’t be staying anywhere else other than here. It’s a brilliant place for location and amenities. Being able to chill in the hot tub after a long day at work was just total relaxation. Combined with being nice and quiet it’s a great place to relax and unwind.


Felt very welcomed and felt at home. The place was very clean and tidy and much better than the pictures showed! Pippa advised us on local trips and places to go which we did and had great days out. Will recommend to all and definitely be returning!”

Sophie & Marcus

“We thoroughly enjoyed our time at the Palm View lodge. The hot tub was just what we needed after working through the pandemic. We had a very warm and Covid secure welcome. There was plenty of hand soap and hand sanitiser in key locations. The lodge was also spotless. The hot tub was absolutely stunning and was also extremely clean. The lodge contained everything we needed including cooking utensils, soap and even plastic wine glasses for the hot tub. We also found the lodge to very warm and cozy during chilly October. We will be back without a doubt and thanks to Pippa and Steve for an amazing break away!”


Had an amazing stay in the Woodside Lodge.  Lodge was perfect for our family holiday with 2 children and the hot tub was brilliant fun! Hosts were so welcoming, friendly and always there to help.  Beautiful lodges, location and hospitality, we’ll be back!   Thank you.


Good parking, good WiFi, sparklingly clean.  Lovely & warm & fire provided a cosy atmosphere.  Games room was excellent with retro arcade games, table football and air hockey. Pool was closed being October but would be great in the Summer.  Only 15 minutes drive into Norwich.                                  Will definitely be back :) 

  Use NR13 6LD for your Sat Nav

  • From the A11, at the Thickthorn roundabout take the A47 signposted for Great Yarmouth.  

  • Leave the A47 at the Thorpe St Andrew/Norwich Airport/Postwick exit.  Keep in the left hand lane where you will be in a continuation lane bypassing the roundabout which will take you onto the A1270 (NDR Northern Distributor Road).  

  • Go Straight over at the next roundabout to continue on the A1270.  

  • At the next roundabout take the first exit over bridge.  

  • After the bridge is the Salhouse Road NDR Roundabout, take the first exit (signposted Norwich NE).

  • Poolside Lodges are 0.2 miles on the right hand side.

  • what3words reference:  ///moves.crazy.formed

Arrival and departure times...
What's included in your stay?
Swimming Pool Information
Hot Tub Information
What our guests have to say...
Booking Information
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